Effective Date: 01/01/2020

Last Updated: 19/10/2023

Encore Parfait (“we,” “us,” or “our”) is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website www.encoreparfait.com (the “Website”). By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you provide to us when using our Website, such as:

  • Contact information (e.g., name, email address, phone number).
  • Registration information (if applicable).
  • Payment and billing information (if applicable).
  • Communications you have with us (e.g., customer support inquiries).

1.2. Non-Personal Information

We may also collect non-personal information, including but not limited to:

  • Device information (e.g., IP address, browser type, operating system).
  • Usage data (e.g., pages visited, actions taken on the Website).
  • Cookies and similar tracking technologies (for more details, see our Cookie Policy).

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our services.
  • To process transactions and send transaction notifications.
  • To respond to your inquiries and provide customer support.
  • To send periodic emails or updates related to your use of our services.
  • To monitor and analyze usage patterns to improve our Website.
  • To comply with legal obligations.

3. Disclosure of Your Information

We may share your personal information with the following categories of third parties:

  • Service Providers: We may share your information with trusted third-party service providers to help us deliver our services, such as payment processors or email service providers.
  • Legal Requirements: We may disclose your information in response to lawful requests from public authorities, such as to meet national security or law enforcement requirements.
  • Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your information may be transferred as part of the transaction.

4. Your Rights

You have the following rights with respect to your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Rectification: You can correct inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements.
  • Data Portability: You can receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal information for certain purposes.
  • Restriction: You can request that we restrict the processing of your personal information under certain circumstances.

To exercise these rights, please contact us using the information provided in Section 7.

5. Cookie Policy

For information about how we use cookies and similar tracking technologies, please refer to our Cookie Policy available on our Website.

6. Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

info@encoreparfait.com

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.